Your account

Delete your account

You can delete your Min-elam account and personal data at any time — here is how, and what happens to your records.

In the app

Delete it yourself

Step 1Open the Min-elam appSign in with the mobile number of the account you want to delete.
Step 2Go to ProfileScroll to the bottom and tap Delete account.
Step 3ConfirmRead what will be deleted, type DELETE and tap Delete my account. You are signed out at once.
Can’t use the app?

Ask us to delete it

Write to us from any email, or message us on WhatsApp, with the mobile number of the account and the words “Delete my Min-elam account”. We confirm it is your number with a one-time code and delete the account within 30 days.

Email
support@min-elam.in
Phone / WhatsApp
+91 98437 42866
Hours
Mon–Sat, 9 AM–7 PM
What is deleted
  • Your name, mobile number, email and address
  • Aadhaar and PAN verification details, and your profile photo
  • Your Min-elam Card, credits, Pass, wishlist, saved addresses and notifications
  • The registration details of auctions you did not win
What we must keep

Payment records, GST tax invoices and the records of lots you won are kept for as long as the law requires (tax and auction rules), but no longer carry your name or contact details. Credits and passes are not refunded.

Not possible yet? An account cannot be deleted while an EMD is held, a won lot is unpaid, or your bid is leading in a running auction — wait until those are settled.

You can sign up again later with the same number; it will be a new, empty account.